Austin, TX 78753
Job Summary: Responsible for leasing and marketing efforts, approving applications and preparing lease paperwork.
Supervisor: Property Manager (in the case of a manager’s absence, the Assistant Manager-Operations will make final decisions).
Hours: 40 hours per week *Workweek will include weekends and may exceed the standard 40 hours.
Payroll Status: Non-Exempt
High School Graduate or Equivalent Training
Valid driver’s license
Service industry experience
Ability to do essential functions.
Understand and carry out oral instructions.
Read and carry out written instructions.
Leasing – Make sure that models are open and show units are selected and walked, all common areas are open, refreshments ready, golf carts ready and clean, desks stocked with supplies necessary to lease apartments prior to the office opening daily. Turn phones off service prior to the office opening and make sure messages are returned promptly.
Marketing – Assist the Assistant Manager of Leasing and Marketing in the completion of the weekly market study. Must also gain comprehensive knowledge of market, especially direct competition. Responsible for continued contact with locators and brokers. Assist in implementing the Employer Call Program. Update property website and other marketing and leasing websites weekly.
Administrative – Approve rental applications, prepare the new resident’s move-in packets and lease paperwork in a timely manner. Walk make-readies before units are moved in. Accurately note information on current weekly activity, garage and carport logs as well as leases. Assist prospects in completing applications for utility service, telephone, and cable as well as ensuring that these services have been correctly scheduled. Check messages throughout the day.
Resident/Prospect Relations – Greet and qualify prospective residents. Professionally describe and demonstrate property features to generate an acceptable sales closing ratio. Must present fresh, professional and well-groomed appearance. Must be able to respond to requests from residents as well as following up on service requests to ensure that each was completed to the resident’s satisfaction and in a timely manner.
Managerial – Must be able to represent Manager and Assistant Managers in their absence with decision-making capabilities. Must be able to exercise good judgment.
General Items: Skill in using standard office equipment including telephones, the Internet, fax machines, and photocopying equipment. Must also demonstrate the ability to perform basic computer data entry functions. Must be energetic, organized and service oriented. Ability to meet deadlines. Skill inattention to detail. Follow all safety procedures and notify supervisor of safety hazards.
Related Job Duties: Inspect clubhouse, models and show units daily, notify manager or maintenance if grounds or common areas are not acceptable, verify rental applications, prepare move-in packets and lease paperwork, handle resident problems, plan and oversee resident parties, travel to pick up supplies for office, deliver notices to residents on occasion.
Physical Functions: Standing, walking, climbing, talking, hearing, seeing, writing, driving and ability to withstand normal environmental conditions both inside and out throughout the year.
NOTE: The above job description is intended to describe the duties in general terms and does not necessarily describe all functions.
Westwood Advisory Services Inc. is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Westwood Advisory Services Inc., strictly prohibits and does not tolerate discrimination against applicants because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law.